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delivery

ABOUT OUR DELIVERY SERVICE

ABOUT OUR DELIVERY SERVICE

We Deliver to the West London area, Monday - Friday, 7:30am - 8pm.
We do not deliver at weekends.

All of our deliveries are free of charge and include Same Day, Next Day and 3-5 days.

Same Day deliveries are only available on in-stock products and must be ordered by 2pm. Orders placed after 2pm will be available for
Next Day delivery.
The 3-5 Day delivery service will give you the option at checkout of a delivery date from 3-5 days after ordering.

If there is a specific date that you'd like your product delivered, you can select a delivery date up to a month in advance.

what happens on the day?

what happens on the day?

You will be sent a text with a 4-hour time slot on the morning of the delivery.  

Your delivery timeslot will be based on your location and any additional installation services that you have ordered.

Our drivers will contact you to give you an update closer to the time of delivery to ensure that somebody is there to accept it.

Once they have arrived, the delivery drivers will carry the appliance into your room of choice. They will complete any installation or removal services that you may have ordered.

If you are no longer able to be there for your selected date of delivery, please call us by midday the day before. Any cancellation or rescheduling after this time may be subject to charges.

ADDITIONAL SERVICES

In addition to delivering your new appliance, our expert engineers can provide a removal service, if you are replacing an old appliance, and an installation service of your new appliance. They can also connect and integrate new appliances and take the packaging away for recycling.

Book your additional services when you place your order to take full advantage of these time saving, hassle free extras!

DELIVERY WITH A SERVICE!

Order your brand new appliance with Dometrix and add on these time saving and helpful services to make your order efficient and hassle free...

integrated appliances

Fully Integrated installation Removal of old appliance Removal of packaging Complete Installation and removal service

freestanding appliances

Disconnection of old appliance Connection of new appliance Removal of old appliance Removal of packaging Complete installation and removal service

WHY CHOOSE DOMETRIX?

Delivery is free on every order, saving you up to £50 compared to other companies.*

We can deliver same day & next day on our stock machines, so your wait times are much shorter than most.

Our delivery team are experienced, expert engineers, meaning our service is no nonsense when it comes to removals and installations.

Our customer service is personal. We can help you with any queries however big or small, you won’t go through to an inexperienced call centre.

Our prices are continually checked and competitive, with constant unrivalled and unmissable discounts being offered.